Understanding the Employee Value Proposition components

by admin on August 12, 2010

In my last post I talked about why the war for talent and why the Employee Value Proposition (EVP) was so important, in effect setting out the rationale for an organizations need to concentrate on the Employee Value proposition. In this post I want to focus on the what: – the components of that Employee Value Proposition (EVP) that we need to manage and take care of.

Wikipedia define the EVP as “a term used to denote the balance of the rewards and benefits that are received by employees in return for their performance at the workplace.” It must be unique, relevant and compelling if it is to act as a key driver of talent attraction, engagement and retention. Wikipedia continues that it has become closely related to the concept of employer branding, in terms of the term EVP being used to define the underlying ‘offer’ on which an organization’s employer brand marketing and management activities are based. In this context, the EVP is often referred to as the Employer Brand Proposition.

We can group the main components into 5 categories that together have a number of both attraction and a number of commitment benefits. Attraction Benefits such as rewards can allow organization to reach up to 50% deeper into the labour market to reach ”passive” candidates and can reduce the compensation premium needed to hire by up to 50%. Commitment benefits can increase the commitment of new hires by up to 29% and of existing employees by up to 37%.

The five main categories that an organization must manage and measure around the EVP are:

  • Rewards
  • Opportunity
  • Organization
  • Work
  • People

For us to manage these components we must first understand hat the mains sub components are and below we briefly describe each of these

REWARDS

  • Compensation – The competitiveness of the companies financial package.
  • Health Benefits – The eve of benefits provide to an employee and their family for health.
  • Retirement Benefits – The pension commitments and retirement benefits provided to the employee by the organization.
  • Vacation – the annual entitlement provided to an employee and the terms under which this is increased.
  • OPPORTUNITY

  • Development Opportunities –the development/educational opportunities provided by the company.
  • Future Career opportunities- The future career opportunities provided by the client.
  • Organization Growth Rate – The growth rate of the organization in terms of revenue and size of the workforce.
  • Meritocracy – Whether or not employees are promoted based on the achievements.
  • Organization Stability – the level of stability of the organization and the amount of workforce turnover.
  • ORGANIZATION

  • Customer Prestige – The reputation and prestige of the client and customers served in performing the job.
  • Diversity – The organization level of commitment to having a diversified workforce.
  • Empowerment – The level of involvement that employees have in decisions that effect their role or employment.
  • Environmental Responsibility – the company’s level of commitment to environment and sustainable policies.
  • Ethics – The organization’s level of commitment to ethics and integrity.
  • “Great Employer” Recognition – Whether or not the organization had been recognized by an external 3rd party as a great employer.
  • Industry – The desirability of the organization’s industry to the employee.
  • Informal Environment – Whether the work environment is formal or informal.
  • Market Position – The competitive position the organization holds within its chosen market.
  • Organization Size – the size of the organization workforce.
  • Risk Taking – the amount of risk taking that the organization encourages employees to take.
  • Social Responsibility – The amount of positive commitment shown by the organization to social and ethical external issues.
  • Technology Level – the extent to which the organization invests in new technology.
  • WORK

  • Business Travel – the amount of out of town business travel required by the job.
  • Innovation – The opportunity provided by the job to work on innovative or leading; edge projects or products.
  • Job Impact – The level of impact the job has on outcomes.
  • Job Interests Alignment – whether the job spec matches the employees requirements.
  • Location – The location of the job that the organization offers.
  • Recognition – The amount of recognition provided to the employees by the organization.
  • Work Life Balance – The extent at which the job allows you to balance your work and no work interests.
  • PEOPLE

  • Camaraderie – whether working for the company provides opportunities to socialize with other employees
  • Collegial Work Environment – whether the work environment is collaborative and team orientated.
  • Co-worker Quality – the quality of the other employees within the company
  • Management Quality – the quality and approachability of the company’s management
  • As an organisation we should have robust policies and answers for each of these components. THe EMployee Brand is increasingly important for organisation to manage proactively. In a recent review I did for a large multinational I interviewed nearly 80% of their eCOmmerce ad Digital marketing talent. The feedback was uncomfortable reading. But what it gave the leadership was insight into exactly how their key talent were feeling. In this case since the Leadership had commissioned the review they already understood the importance to their organisational future and profitability, so they are now taking actions to “fix” those aspects of the proposition that was broken.

    But brands – especially employee brands – are all about perception. Brands provide a short-code for decision making. We make emotional connections with brands, and they influence greatly our decision making. Seldom do how brands wish to be perceived actually match the perception that a customer has. This is especially true of Employee Brand perception where the employee has much more personal outcome committed into the relationship and as a result the reaction tends to be more emotional driven than rationally.

    By focusing on the key component that we have outlined in this post, by listening more to your workforce, by understanding the changing attitudes and perceptions in the market place, you can help close the gaps between how you wish your employees to view your internal brand and how they actually currently do. And that will help you to attract , retain and mange your talent netter, and that will lead to better growth and profitability.

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