Solving the War for talent challenge in Asia

In the last 3 weeks I have met with a number of Multi-National Companies (MNC) both in Singapore and in Shanghai all faced with the same challenge: lack of digital talent and the impact it is having on their Business strategy.

Many of those MNC are realizing the opportunities for revenue growth, higher gross margins and a lower cost base that a successful eCommerce strategy will offer them. Many of the same executives also realize that they are under-invested or lack ...

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If its not broken then don’t fix it – How Singapore Airline’s got it wrong

Most of us who have flown or fly regularly with Singapore Airlines rate it as one of the best – if not the best – airline in the world

The staffs are immaculately turned out, efficient, personal and are the epitomy of great in flight service quality.

The fleet is being refitted with a new interiors that again catapult Singapore Airways ahead of tis competition, spearheaded by being the first airline to adopt the A380. Everything then about Singapore Airlines is ...

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A winning strategy starts with the customer

I am sure all of us have walked into an office and seen one of those corporate pictures with a strapline such as “The customer comes first” or ”the customer is king” emblazoned across it as a mantra to help us remember what is important.

Yet all too often companies are just going through the motions – they just pay lip service to this critical component within their strategy.

Chief Executives, Managers indeed all of us often get caught up in the ...

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Understanding the Employee Value Proposition components

In my last post I talked about why the war for talent and why the Employee Value Proposition (EVP) was so important, in effect setting out the rationale for an organizations need to concentrate on the Employee Value proposition. In this post I want to focus on the what: – the components of that Employee Value Proposition (EVP) that we need to manage and take care of.

Wikipedia define the EVP as “a term used to denote the balance of ...

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How to get, inspire and keep great digital talent – Why the Employee Value Proposition is so critical

There is an over used phrase ”The war for talent” that through it’s over use hides a key message that Corporations must address.

Put simply, the value of your corporate brand internally – to your employees – is as critical to your companies success as the value of you attach to your brand with your customers and suppliers. I wonder how many of you allocate a similar amount of time, money and resources to that internal brand – what I am ...

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Is Google making Waves?

Google’s recent beta launch of Google Wave has created its own wave of opinion, discussion and excitement. A truly innovative product that has the potential to disrupt our thinking and behaviour around communication, collaboration and community.

What is Google Wave?
Wave is not just a new product or new service, but a fundamental new way of working.

According to Google, Google Wave is a product that helps users communicate and collaborate on the web. A “wave” is equal parts conversation and ...

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3 simple phrases that can step change online business results

Whilst in Singapore this week, I met with Redpill Communications – a Singapore based marketing strategy and customer insight consultancy. They shared a great presentation on how 3 simple customer expectations are fundamentally undermining existing business models and strategies.

The 3 phrases were: “Everything is free”, “Shared Interests” and “Less is more”. Individually these are easy to dismiss as being impractical, but when combined they become compelling, and are the key behaviours that are driving the under 27’s (the ...

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How to create eCommerce leadership in B2B Distribution

Endeca – the leading provider of Search and Information discovery – hosted as Executive dinner in Chicago this week for the leading Senior Executives in Manufacturing, Distribution and Retail that I was very honoured to a be asked to and also to say a few words about my global perspective on eCommerce strategies for distribution

The guest list read like a who’s who of the great and the good in the sector. It was humbling to be amongst the ...

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Why Information visibility is the key ingredient of competitive advantage

Paul Sonderegger from Endeca – a leading provider of search applications – and Michael Porter – the Harvard professor of Management Strategy have been busy together. They recently got 70 senior execs together to explore what drives competitive advantage and what impact would there be on your corporate strategy if individuals had all the information they needed  – in the way that they wanted – for every decision they had to make.

Competitive advantage they  agreed was made ...

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Innovation, Communication and High Performance – 3 reasons why Premier Farnell outclass the competition

Just once in a while I am blind-sided. Completely and utterly caught out. Surprised – but in this case in a very positive and rewarding way.

I was fortunate enough to be invited to speak to the Premier Farnell Leadership council – the operational board of this FTSE 250 High Service low volume electronic distributor – about Enterprise 2.0 and how it can help drive innovation, collaboration and differentiation.

Each quarter the PFLC would meet – offsite in a ...

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